Support, research enquiries, and membership assistance — reach the right team directly, or send a message below.
General questions, billing, and account help — usually answered within one business day.
Email usJoin the members' room for day-to-day questions, announcements, and the live research feed.
Join the communityPartnerships, media, and institutional enquiries — routed directly to the team.
Get in touchMonday–Friday, 9:00 AM–6:00 PM IST — matches the research desk's own publishing hours.
View full scheduleEvery enquiry goes to the team best placed to answer it.
Questions about a published report, methodology, or how a call was reasoned.
Billing, plan changes, and account access.
Login issues, Telegram access problems, or anything not working as expected.
Collaborations, media requests, and institutional relationships.
Monday to Friday
Average first response, email & Telegram
Telegram community moderated daily
Every published time references this zone
Quick answers to the most common contact questions.
Email and Telegram enquiries are typically answered within one business day, Monday to Friday.
For quick, day-to-day questions, yes — the community room is moderated daily. Account and billing matters are best sent by email.
Use the Business Enquiries card above — it routes directly to the team that handles partnerships and press.
The team publishes and responds Monday–Friday, 9 AM–6 PM IST. Messages sent outside those hours are answered the next business day.
Create an account to access published performance history, structured education, and the members' Telegram community.
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